PACE Privacy Policy

Effective Date: 21st July 2025
PACE (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information securely and responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains what personal data we collect, how we use it, and your rights in relation to that data when you visit our website pacenorthwest.org or submit information through our forms.

1. Who We Are

PACE UK provides alternative education services for children and young people across England, supporting students with SEN, SEMH, and additional needs.

If you have any questions about this policy, please contact:

UK Pace Limited
46 Medway, Strand Centre, Bootle, England, L20 4SR
Email: becs@pace-com.org
Phone: 0151 XXX XXXX

2. What Personal Data We Collect

We collect personal data through two online forms on our website. Depending on the form and your interaction, we may collect the following:

  • Full name
  • Email address
  • Phone number
  • School name or organisation
  • Details of the student or enquiry (as voluntarily submitted)

We also collect limited technical data via cookies (see Section 6).

3. How We Use Your Data

We use the data you provide for the following purposes:

  • To respond to your enquiry or application
  • To provide educational services or support information
  • To follow up with relevant programme information
  • To maintain our internal records
  • To comply with legal or safeguarding obligations where applicable

We will never sell your data or share it with third parties for marketing purposes.

4. Legal Basis for Processing

Under the UK GDPR, we rely on one or more of the following legal bases to process your data:

  • Consent: when you submit a form voluntarily
  • Contractual obligation: where your enquiry leads to a service agreement
  • Legal obligation: if safeguarding or educational regulation applies
  • Legitimate interests: such as responding to your requests or improving our service

5. How We Store and Protect Your Data

Your personal data is stored securely, and we take appropriate measures to prevent unauthorised access, disclosure, or loss. Form submissions are processed via secure web hosting and, where relevant, stored in password-protected systems.

We only retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

6. Cookies and Analytics

Our website may use cookies to enhance user experience and collect anonymised analytics (e.g., number of visits, device types). You can control cookie preferences via your browser settings.

7. Your Rights

Under data protection law, you have rights including:

  • The right to access your personal data
  • The right to correct inaccurate data
  • The right to request deletion of your data
  • The right to restrict or object to processing
  • The right to withdraw consent (where consent is the basis)

To exercise these rights, contact us at [Insert Contact Email].

If you’re not satisfied with our response, you can also complain to the UK’s Information Commissioner’s Office (ICO):
www.ico.org.uk

8. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be posted on our website with an updated “Effective Date.”